Take Booking Graphicbookings for my holiday park.

Providing class-leading online booking software for the UK staycation sector, Pitched Booking combines an intuitive back-office management system and a streamlined online booking process for your customers. It’s the perfect combination for your holiday business.

Just some of the businesses who trust Pitched Booking

    • Kenegie Manor
    • Mena Farm
    • Donington Farmhouse
    • Anchor Barrow
    • Dog and Duck
    • Woodland Springs

Everything you need to run your holiday business.

Imagine a dashboard that offers a clear and gentle overview of your business. It presents key details like online bookings, balances due, and arrivals and departures in a way that’s both informative and easy to understand.

Simplify park business tasks.

Running a caravan, campsite, or holiday park can be time-consuming, which is why it’s crucial to have efficient booking software that simplifies customer management. By automating and streamlining the booking process, you free up valuable time to focus on other important aspects of your business, ensuring smoother operations and a better overall experience for your guests.

Check Availability

Provide a clear, simple, and user-friendly online booking experience for your customers to secure their stay.

Explore advanced features such as touring type, which allows you to specify the ideal match between motorhomes, tents, or caravans and their suitable pitches. This ensures that your guests can be matched to their specific vehicle or setup, enhancing their overall camping experience.

Availability Results

Get clear, detailed results for your accommodation or pitch, including pricing and available discounts.

Enhance your holiday listings by adding detailed descriptions and high-quality photos, making your holiday park or campsite more appealing to potential guests. With the Pro Plan, you’ll also unlock the ability to select your own accommodation or pitch, giving you even more flexibility when making your booking.

Extras and customer details

Allow your customers to customise their stay by adding extras to their accommodation or pitch.

Our system seamlessly integrates with over 30 payment providers, including Stripe, Opayo, and Square, offering you the flexibility to choose the one that suits your business needs. Plus, adding your address is simple with our built-in postcode lookup feature, making the booking process even easier.

Enquire today.

We have 20 years experience within the holiday, camping, touring park sector let us help you digitally transform your business with a simple to use online booking system.

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Loved by holiday parks, campsites and caravan parks across the UK

Our booking software is so simple and easy to use that park owners, campsite managers, and caravan park managers can’t help but fall in love with it. Simplicity is key when you can easily manage bookings, site availability, and customer preferences without dealing with the headache of complex, unnecessary features. We know you need the essentials to run a smooth operation, so we’ve kept things easy to use while still covering all the important aspects of your park’s day-to-day activities. Because, at the end of the day, managing a holiday park should feel as relaxing as being in one.

    • We acquired Mena Farm (or Mena Caravan and Camping Park as it was known) in April 2017, We are delighted with the results of their creative team on our branding and website, and the seamless way in which the booking system integrates with our website so that our customers can book and pay online easily and securely, regardless of whether they’re on their phone or their desktop. The Pitched team are highly experienced in and passionate about the tourism industry, and being newbies to this industry ourselves, we have benefitted enormously from their professionalism and knowledge. They are incredibly approachable and responsive, and I would have no hesitation in recommending their services to other campsite and holiday park owners.

      Alison Lewis
      Mena Farm
    • From our initial contact with Pitched, they were informative about the site, how it would work and listened about our requirements. Pitched set up a trial demo for us to try out the system, they did a online tutorial whilst we were on the phone to talk us through the system and then we were able to try out the site for a couple of weeks before we made a decision. They did a great job setting up our booking site and tailing it to our brand, they also helped with any teething issues we had once we had gone live. They have been really helpful with any questions we have had. Highly recommend Pitched for your booking requirements for your site, seamless through the whole process.

      Clare Mason
      Southport Pleasureland Touring Park
    • I completed a free trial with another booking system who had not been transparent about what their fees would be so despite spending hours setting it up I did not feel it was worth what they were asking. I found Pitched on a search of other booking systems, I had looked at a couple of other but did not like the layout. From the minute I joined I have had amazing support and service to get the system working right for our little business, I work full time too so I needed something intuitive and helpful rather than laborious and time consuming. That is exactly what I got. The fees were clearly laid out for me before I was too invested and Ben had a 121 virtual session with me to go through everything. I have made several changes along the way and every query I have raised has been dealt with in 24 hours, usually much less! Worth every penny to know I have a booking system supporting me as hopefully we start getting more and more direct website bookings!

      Paul and Gillian
      KMF Camping
    • We chose Pitched because the format seemed very clear and easy to use, it also seemed reliable and tried and tested with a proven portfolio of previous customers. We were also impressed by how knowledgeable and friendly Ben was and that he is obviously very involved in the development of the website, larger platforms might have someone on the phone from a sales or customer service background that wouldn’t be so knowledgeable about the technical details.

      Ed & Tara
      Glen Brittle Campsite and Cafe Team
    • Pitched has made managing our caravan site a whole lot easier. Customers find the booking engine easy to use. The back-office app is intuitive and can be used with almost no training. Changing pricing and availability is straight-forward. The reports are helpful and can be customised. Switching booking software usually feels intimidating. Unlike the upheaval I’ve experienced before, Pitched made it a doddle – an excellent product and an excellent company to boot. Thank you Pitched.

      Jack Shields
      Donington Park Farmhouse Campsite
    • We recently purchased an 80+ pitch touring and camping site which is open all year. The previous owners had successfully developed the business using a manual booking system which, resulted in significant levels of daily administration via multiple email and telephone contacts with customers. We were very keen to modernise and improve the booking and payment experience for customers at the same time as simplifying the administrative tasks for us as owners. Having spent some time researching potential booking software solutions, we chose Pitched which we felt offered the best front-end experience for our customers. The team at Pitched made the transition from manual bookings to a fully automated system as painless as possible and within one week. Well over 90% of all bookings are now made and paid for online which has resulted in a much-reduced admin load for us as owners as well as offering a much more professional and seamless experience for our customers.

      Peter & Fiona
      Woodland Springs

Simple pricing, for everyone.

Choose from our subscriptions below with Pro being our most popular choice.

All prices shown are based on our best value pay annual plans

Use the slider to choose the number of units below

Number of units: 10

Lite

Ideal for small campsites just needing to manage their own bookings

£49 p/m

  • Online booking
  • Manage bookings
  • Price and discount management
  • Basic reports
  • Basic email only support
  • Balance reminders & payments
  • Up to 5 unit / pitch types
  • Set-up fee applies
Get started

Pro

Perfect for campsites and holiday parks

£81 p/m

  • All Lite Features
  • Enhanced Reports
  • Pitchup Direct Integration
  • Campsites Integration
  • Enhanced support
  • iCal for other booking channels
  • Pick a pitch
  • Unlimited unit / pitch types
  • Free set-up*
Get started

Custom

Ideal for larger holiday park groups.

POA

  • All features pro
  • Analytics with Power BI or Looker Studio
  • Custom Email Journeys
  • Bespoke reports
  • Custom integrations
Get started

* Additional set-up fee may apply depending on complexity.

Frequently asked questions

Below our some common questions that are asked about our holiday park and campsite booking system.

    • Is there a limit on the number of units/pitches I can have?

      No, there is no limit on the number of categories or individual units you can have

    • Is integration with third party channels like Pitchup and Campsites included in the monthly cost?

      Direct integration with PitchUp and Campsites is included as part of the pro plan. We have iCal feeds for other providers which are also part of the pro plan

    • Am I tied into a long contract?

      No! You can choose to pay monthly, which is cancellable with 30 days’ notice or pay annually on a 12-month contract (where you will get 12 months for the price of 10)

    • What payment gateways do you link with?

      Pitched Booking links with over 30 different payment gateways, including Stripe, Square, PayPal, Opayo (formerly Sage Pay) and many others. You will need to either already have or sign-up for one of these payment gateway providers in order to use our system.

    • Are automated emails included in the monthly cost?

      Yes! Automated emails for balance reminders are included on the lite plan. Pre-arrivals and custom email journeys are part of the pro plan. Online booking and back-office booking confirmation emails are automatically set-up for you.

    • Can my guests choose which individual pitch or unit they can book?

      Yes this included in the pro plan.

    • I own several holiday parks – can I use Pitched Booking?

      Yes! We have several customers who use our system to run bookings across their group. However, self-sign-up is not possible on this scale – please call us on 01726 418111 to discuss your requirements.

    • I run a touring and camping site and some of my pitches are only suitable for smaller tents or touring caravans, whilst some suit larger vehicles and tents. Can your system cope with this?

      Yes. Our Unit Suitability feature allows you to restrict certain touring types in specific pitches, so you don’t have to worry that an inappropriate tourer will arrive on an unsuitable pitch.

    • I would like a custom report to extract the exact data I need. Do you offer this?

      Yes, we can design a custom report for your holiday business for a small fee. Please contact us on 01726 418111 to discuss your requirements.

    • If someone books online can I move them to another pitch or cancel their booking easily?

      Yes, you can drag and drop a booking to another unit with ease. You can also cancel and refund a booking in just a few clicks.

    • I have a mixture of unit types (caravans, camping pitches and other accommodation), can I still use your system?

      Yes, you can have any combination of unit types and individual units. Our intuitive platform is perfect if you're looking for campsite booking software, a system for your large caravan park with a mix of accommodation types or a reservation platform for a single holiday rental.